Open Today! 8:30 AM - 9:00 PM

Collision FAQ

make an appointment with our collision center

  • Do I need an appointment for an estimate?
    While walk-ins are always welcome, we do prefer to schedule estimate appoints in order to better serve you.
  • How long will the estimate take to write?
    Anywhere from 15 to 30 minutes depending on the extent of damage.
  • When will repairs on my vehicle be completed?
    Every collision is slightly different and down time always depends on the extent of damage. A small repair with minor paint work will usually take 1 to 3 days minimum. While heavy damage may take much longer. We will be able to give you a very good idea once the estimate is written.
  • What should I expect after an accident?
    1. Assess Damage / Customer Authorization
    2. Secure insurance approval / If needed
    3. Order and receive parts
    4. Arrange Rental Car / If needed
    5. Disassemble vehicle
    6. Complete body and paint repairs
    7. Reassemble vehicle
    8. Sublet and Quality control
    9. Clean for delivery
    10. Finalize repair billing
    11. Arrange for payment
    12. Pick up your vehicle
  • Do I need 3 estimates for the insurance company?
    Obtaining 3 estimates is not necessary, unless it is stated in your policy. If you are a claimant you only need an estimate from where you choose to have the vehicle repaired.
  • Can I take my vehicle where I want to have it repaired?
    You can go to any repair shop, unless your policy specifies a list of repair shops to visit. Again, if you are a claimant it is entirely your choice where to have your vehicle repaired.
Dealer Information
Keyes Honda 5355 Van Nuys Blvd, Van Nuys, CA 91401 Get Directions
Sunday:
9:30 AM - 8:00 PM
Monday:
8:30 AM - 9:00 PM
Tuesday:
8:30 AM - 9:00 PM
Wednesday:
8:30 AM - 9:00 PM
Thursday:
8:30 AM - 9:00 PM
Friday:
8:30 AM - 9:00 PM
Saturday:
8:30 AM - 9:00 PM
Sunday:
CLOSED
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 5:00 PM
Sunday:
CLOSED
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 5:00 PM
Phone:

Building your garage...

car garage icon